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Standard Terms and Conditions of travel

  • Bookings are essential

  • To reserve your booking a deposit of 50% must be paid. All deposits are non-refundable unless sufficient notice is given.

  • Cancellation received 60 days prior to first travel date will be refunded less a 20% administration fee.

  • If paying by credit the full amount is payable upon booking.

  • All balances must be paid within one month of travel.

  • All fares include GST. 

  • National Parks Entry fees are $11.45 per adult and $3.60 per child (school age only)

  • Luggage is limited to one large bag per person, carry-on luggage and one set of skis or one snowboard. Additional luggage can be handled is sufficient notice is given.

  • A luggage trailer will be provided if required.

  • Child seat and Baby seats may be requested and will be provided at no additional charge on private transfers only

  • Private transfers include a 15-30 minute stop on the way of the customer’s choosing.

  • Waiting time charges may be incurred if a passenger arrives late to a private transfer or if plane is delayed. If booking a private transfer, the vehicle can wait an additional 30 minutes for flight delays without charge but you must forfeit your scheduled stop. If scheduling allows the driver will wait longer and/or allow your scheduled stop and wait time is charged at $25 per 15 minute.

  • All schedules are correct at the time of publication

  • All schedules are subjected to road and weather conditions

  • We reserve the right to alter schedules as deemed necessary. Whilst every effort is made to maintain the timetable service, no responsibility will be taken for inconvenience due to delayed service or any additional costs or expenses.

  • Services required before 6:00am and after 6:00pm will incur a surcharge of 20% of total travel fee